3d Models Import

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In Room Planner App you are able now to import your own 3D models, 2D models and textures to cutomize your designs or to introduce your products. Let’t take a look how exactly you can upload your items.

Quick Start Tutorials

1 How to upload 3D models - Basics

This video explains how to upload 3D models to Room Planner, including supported formats, texture files, and the importing process. You’ll also learn how to set the category, size, and product details like name, brand, and price.

2 How to work with materials

This tutorial explains how to correctly apply materials and textures to your 3D models. You’ll learn how to adjust materials, troubleshoot texture issues, and ensure your model looks realistic in the app.

3 How to fill product info

In this tutorial, you will see how to complete a product page for an item in Room Planner. It covers adding a brand name, product link, price, description, features, and styles, as well as how to use the "Find Store" button.

4 How to set the right category

In this video, you will learn how to choose the correct category and filters for your 3D model in Room Planner. By exploring the catalog first, you can identify the most suitable category and apply the right tags for better organization.

Cheat sheet with all the tags and categories structure.

5 What is the pivot

This video demonstrates how to modify the pivot point of a 3D model for better positioning and rotation. You will also learn how pivot placement affects object alignment and how to use different placement options like wall, floor, and ceiling.

6 Advanced settings

In this tutorial, you’ll discover how to use category settings to allow stacking objects, enable rotation, and adjust placement options. It also covers flipping models and setting rotation behaviors for better customization.

7 How to fix most common 3D model's issues

This video guides you through solving common issues with 3D models, such as updating thumbnails and shadows, reimporting models, and replacing or deleting items while keeping product information intact.

8 How to publish 3D model

In this video, you will learn how to publish your 3D model in Room Planner so that others can see and use it. The tutorial covers the necessary steps before publishing, such as filling in product details and verifying the model's placement.

9 How to upload Sketchup files

Learn how to export .skp files as .fbx models and prepare it for uploading into Room Planner.

10 3D Models Import - Tutorial, Part 10, Sizes

In this video you will find out how to deal with 2 type of Room Planner sizes: 3D model size and Displayed product size.

11 How to Upload 2D Products Like a Pro – Easy Catalog Guide!

Want to add 2D products like paintings, rugs, or decor to the catalog? This step-by-step guide will show you how to upload images, set categories, remove backgrounds, and publish items. Plus, a quick hack to make any item attach to the floor or table! Watch now and start creating.

12 Mind-Blowing AI Tool Turns Any Image into a 3D Model!

In this video, we’ll show how to convert a 2D image into a 3D model using the AI tool. We’ll upload a toy image, set the product details, and check the conversion result. This feature is great for adding simple decor items to the catalog.

Model Requirements

Available formats

.ZIP, .RAR, .MAX (up to 2021 versions), .FBX, .OBJ, .3DS, .DAE

Limitations

1. Size of a file shouldn’t exceed 15 Mb

2. Size of a model shouldn’t exceed 10x10x10 meters

3. The number of polygons shouldn’t exceed 20000 per model, low-poly models are recommended (2000-5000 polygons per model)

Preparing a Model

1. The model should only contain the structure of the product itself, and should not contain irrelevant content like another products, rooms, lighting and other

2. Don’t create invisible structures inside the model.

3. The model should be created according to the true size of the object.

4. The model should not contain overlapping and fliped polygons. Check normals as well.

5. It’s recommended to group model elements in one group. Multi-element model is preferable.

6. Model has to be centered to zero coordinates.

7. Center pivot to object, align to world, and set zero coordinates. Usually the pivot should be set to the center of the object on the plane on which it is placed on floor, wall or ceiling respectively. You can correct pivot in the preview editor.

8. We currently support all the general max materials including multi-sub material. Vray material is recommended.

9. It is recommended to name material ID with a relevant names like wood, metal, solis, etc.

10. If model contains texture maps create .zip archive with a model.

11. If model contains unsolid textures use UVW map or Unwrap UVW. Most of our textures has a scale 100x100 cm.
    

Possible Issues

High poly model

Mobile phones doesn’t support high poly models. So we compress them to low poly models and might change the original look of the model. Try to avoid high poly models. The best amount of polyogns is 2000-5000.

Thumbnail Error

(An error occured while rendering shadow and thumbnails)

Click Force render thumbnail in the kebab menu. If it doesn’t work try to click Reimport model in the kebab menu. If it doesn’t work too please write to support@roomplannnerapp.com.

Timeout Error

It usually happens because of a poor internet connection or server issues. Try to reupload model later.

Bundle Error

(An error occured while processing the model)

Please write to support@roomplannnerapp.com about the issue.

FAQ

• Can a 3D floor plan and custom 3D models made by our company be shared with any level of user? Free version, Personal, business, enterprise? How do I share a custom library of our company's 3D models?  What level of account does a user need to see custom 3D models created by our company? If you are using customized business application with a 3D model library your 3D models will be available in the main version of a Room Planner as well. You will be able to find it in the section Catalog - Brands - Brand name and also in the specific furniture sections. All the users will be able to use it. Room Planner automatically sort all the new models according to subscribtion type. 30% of models will be available for free, 70% will be available for PRO subscribers and higher.
  

• What happens on a personal account when you reach the models limit? In that case Room Planner will offer you to get a subscribtion according to your needs.

  
  

• What if my .MAX models do not uploading? Please check the version of a 3ds Max. We support versions up to 2021. To fix the problem export model to .FBX.

  
  

• What is the best format for uploading? .FBX is the best or .ZIP, .RAR with .FBX + textures.

• Do you support texture maps? For now we are not supporting uploading of texture maps, but we plan to add normal maps support in the future.

• Why my model miss parts? If you upload high poly model over our recommendation (2000-5000 polygons per model) the app will automatically reduce the polygon count to fit the mobile phone requirements. The best way is to upload low poly models.

• Why my model blinks? Sometimes it happens with models where 2 surfaces are too close to each other. The best way is to fix model manually on 3D editor and remove unused surfaces or place them on a distance.

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